24/7 Support
Customer Support
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order and see the estimated delivery date.
Product Support
Our support team is available to help you with any questions or issues related to our products. Whether you need help choosing the right charger or troubleshooting a problem, we’re here to assist you.
Sustainability
At GreenCharge Portugal, we’re committed to sustainability and reducing electronic waste. That’s why we offer eco-friendly charging solutions that are built to last. Join us in our mission to protect the planet and shop sustainably with GreenCharge Portugal.
FAQ
We offer a 1-year warranty on all of our products. If you experience any issues with your charger or accessory within the first year of purchase, please contact us for a replacement or repair.
Yes, we offer international shipping to select countries. We use reliable shipping partners to ensure your order arrives in a timely and secure manner. Shipping rates and delivery times may vary depending on the destination. Please check our shipping page for more information.
The charging time varies depending on the device and the product you choose. Our wireless chargers and power banks generally take 2-3 hours to charge a smartphone fully. Please refer to the product specifications for more information on charging times.
We offer a hassle-free return policy within 30 days of purchase. Products must be in their original packaging and in new condition for a full refund or exchange. Please visit our returns page for more information.
Yes, our chargers and power banks support fast charging for compatible devices. Please check the product specifications to see if your device is compatible with our fast charging feature.